mature man using a laptop at home

Expert Care, Just a Click Away

Connect with a St. Luke's provider by secure video on your personal device. Get care for common illnesses, refill prescriptions, and more.

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We're Ready to Help

On-Demand Virtual Care is available from 7 a.m. to 10 p.m. Monday-Friday and 8 a.m. to 8 p.m. on weekends.

Note: you must be physically located in Idaho, Oregon, Washington, Utah, Nevada, Arizona, or California at the time of your virtual care call.

Start a Virtual Visit Now

Common Concerns

  • Cold, Cough, or Flu
  • Sore Throat or Sinus Symptoms
  • Eye Irritation and Redness
  • Back Pain
  • Urinary Tract Infection (UTI)
  • Stomach Flu
  • Rash
  • Prescription Refills
Woman using a tablet for a virtual health care appointment.

Why Choose On-Demand Virtual Care?

It's easier than ever to get help.

Get fast, convenient access to care—anytime, anywhere. With on-demand virtual visits, you can connect with a St. Luke's provider from the comfort of home, saving time while getting support for minor illnesses, follow-ups, and more.

  • Woman looking at her phone on the couch

    No Appointments

    New and established patients can connect with a provider quickly and skip the trip to urgent care.

  • Provider on a laptop for a virtual appointment

    Trusted Providers

    You'll have access to St. Luke's providers, all based in Idaho.

  • Mother on a virtual care appointment with her son on her lap

    Secure Video Visits

    Take your appointment from your phone, tablet, or computer.

  • Pharmacist fills a prescription

    Prescription Refills

    We even offer same-day or next-day medication delivery, if appropriate for your care.

On-Demand Virtual Care

Talk to a St. Luke's provider today from the comfort of your home on your computer or smartphone. Learn More

Virtual Care Service
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Virtual Appointment Types

  • Woman on phone with provider

    New to St. Luke's?

    Start your care journey with a virtual welcome appointment.

  • Mother and daughter with a thermometer on a virtual appointment

    General Illness Visit

    Get help for common symptoms like cough, sore throat, or fever.

  • Pregnant woman and partner speak to provider on a laptop from their home.

    New Pregnancy Visit

    Discuss early pregnancy questions, symptoms and next steps.

  • Woman waves hello on the phone

    Medicare Annual Wellness Visit

    Complete your yearly wellness check from the comfort of your home.

  • Man worker holding his leg in pain after injury at workforce.

    Work Injury Evaluation

    Talk to a provider about a workplace injury and next steps for care.

  • Hailey Public Library

    Community-based Virtual Care

    Access virtual care from a dedicated telehealth location in your community.

woman at home on a laptop

Let's Get Started

  1. You can either sign in to MyChart or continue as a guest.
  2. Connect with the next available St. Luke's provider by video.
  3. Share your concerns and get a care plan.
  4. Receive prescriptions or follow-up guidance and/or referral, if needed.
Start a Visit
mom using TytoCare device to examine daughter's ear

Enhance Your Virtual Visit with TytoCare

TytoHome is a handheld device from TytoCare that lets you capture heart sounds, throat images, temperature, and more from home. It gives your St. Luke’s provider a clearer view of your health during a virtual visit.

Currently available to members of select health plans or for purchase at retailers like Best Buy, TytoHome offers a new way to experience care from home. Visit our setup guide to get started.

Set up your TytoHome device