Supporting Our Patients & Visitors
At St. Luke's, we’re committed to delivering compassionate, seamless support for every patient and visitor we service.
Support That Surrounds You with Care
Your comfort, care, and confidence matter every step of the way. From accessibility assistance and language interpretation to emotional support and services, our team is here to make your experience as smooth and reassuring as possible. Whether you're arriving for care or visiting a loved one, we’re dedicated to helping you feel informed, welcomed, and cared for.
Visiting St. Luke's
Navigate everything you need to know about your upcoming visit to St. Luke's, including support services and our commitment to providing patients with an accessible experience.
Access Medical Records and Billing Information
Access Your Medical Record With MyChart
When you use MyChart, you can view test results, contact your provider, request medication refills, and schedule appointments.
Billing & Insurance Information
Make an online payment, or find information on billing, insurance plans accepted, financial assistance, and other payment options at St. Luke's.
We’re committed to caring for your family through every season of life, with support, guidance, and connection along the way.
Patient Rights, Responsibilities, and Providing Feedback
Patient Rights and Responsibilities
Because good healthcare is a partnership. Our employees and healthcare providers will show you respect, maintain your dignity, and make you feel as comfortable as possible while you’re receiving care from us.
How to Provide Feedback
At St. Luke's, your feedback is important to us. We encourage you, your family, and your caregivers to share observations, voice concerns and compliments, or recommend changes.
Medication Information
Please speak with your provider at each visit to make sure your prescriptions are up to date. When you need to refill your prescriptions, you can request them directly through your myChart account, if you have one.
You can also request a refill by contacting your pharmacy, who will then contact your provider’s office for verification and approval. For patient safety, narcotics cannot be refilled outside of office hours. Talk with your provider before your prescription runs out, and please allow 48 hours for refills.