General Illness Visit
St. Luke's offers on-demand virtual care services depending on your symptoms. We can even offer same-day or next-day medication delivery, if appropriate for your care.
Virtual care services are available from 7 a.m. to 10 p.m. Monday-Friday and 8 a.m. to 8 p.m. on weekends.
You can simply log in to your MyChart account (or proceed as a guest if you're age 18 or older), answer a few questions about your symptoms, and begin a virtual visit with the next available St. Luke's provider. You may still have to wait a bit, as you would at an in-person urgent care clinic, but you'll be waiting wherever you choose.
Note: you must be physically located in Idaho, Oregon, Washington, Utah, Nevada, Arizona, or California at the time of your virtual care call.
Please review these instructions to ensure your visit goes smoothly.
When to Use Virtual Care
Back Pain
Cough or COVID-19
Eye Irritation and Redness
Rash
Sinus Symptoms
Sore Throat
Stomach Flu
Urinary Tract Infection (UTI)
Urgent Care
Urgent Care
If you're experiencing chest pain, depression, ear pain, or severe headaches, please seek out in-person care.
Community Access Options
School-Based Virtual Visits
St. Luke's partners with the Mountain Home and West Ada school districts to offer on-demand virtual care access to students and their parents.
Libraries and Community Centers
St. Luke's On-Demand Virtual Care is also available through public libraries and community centers in Boise, Hailey, Meridian, Mountain Home and Twin Falls.
